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folder Anti-Spam
folder Errors (10)


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document How do I reduce the SPAM? I am receiving too much spam (unsolicited emails)?
1. First thing you need to do is remove catchall email for your domain. Please create proper email accounts and forwarders only, instead of using catch-all default address and setup the Default Address to ":fail:" (without quotes). You can do this from your control panel. Otherwise you will receive a very large number of junk, worms...
document I am unable to send mail through my mail (SMTP) server.
This usually indicates that there is a network problem on your end or your ISP (internet provider) is blocking your remote smtp connections. To verify this, you can try this small test: If you are on Windows XP, go to Start : Programs : Accessories : Command Prompt When you are there, enter this command: telnet YOUR_DOMAIN_NAME 25...
document I am unable to send email and get this error (0x800CCC65) 503 valid RCPT command must precede DATA.
'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 503 valid RCPT command must precede DATA' This error usually means that you are not using SMTP authentication. Please make sure to activate SMTP...
document How can I check my email through my web browser (webmail)?
To access webmail goto: http://www.your_domain.com/webmail/ or http://www.your_domain.com:2095/ Use your IP address if your domain is in the process of being transferred over.
document Can I change MX record(s) for a domain?
There are couple of scenarios involving MX records. 1. You want all emails for your domain to go to some outside MX, and no email to be received by your hosting server. If this is the case, you can change the MX from your control panel. 2. You want to continue to receive email at your hosting server but all incoming email to go to those
document What is email forwarding?
Email forwarding is a feature, which forwards an email that originated from your domain, to another email address. The forwarding address can be another email address within 'your domain', or to an 'external email' address, (for example to your home ISP email account).
document How many emails can I send?
You are allowed to send maximum of 1000 emails/hour from your account. This is a safe limit to protect the server and your account against abuse. If you need to send more emails, make sure that you use some kind of batch process to put a delay between emails.
document How do I check why my mailbox is taking so much space? How do I remove unwanted emails from it?
You can login to your mailbox (email account) via webmail at this address: http://www.yourdomain.com/webmail Username: email address Password: the password of that email account [ replace email address with your cpanel username if you need to check main mailbox ] Once logged in, please select squirrelmail. Once in squirrelmail...
document How do I setup an email auto responder?
1. Login to your control panel (http://www.your_domain.com:2082) 2. Select "Setup AutoResponders" 3. Select "Add Auto Responder" 4. Enter the "Email Address" to send the auto response 5. Enter a "From" name, (for example, my company) 6. Enter a "Subject", (for example, thank you) 7....
document What is a "Catch-all" email account?
With a catch all , you don't have to worry about setting up individual pop mail accounts. Simply set your email client to your "default" email address (displayed in your control panel), and "all" email sent to anything@your_domain.com will land in this box, or whatever you've set your default address to. This is an easy way to...



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